Welcome to IMEL! We are committed to providing a unique shopping experience that blends inspiration, elegance, and quality. Please read these terms and conditions carefully to ensure the best possible experience.

Shipping Policy :

Fast, reliable, and professional shipping!
We offer seamless delivery across the United States and Europe, ensuring your order arrives within 4 to 8 business days.

• On-time delivery : Every order is processed with care to ensure prompt arrival.
• Easy tracking : Monitor your shipment and estimated delivery time at checkout.
• Trusted & efficient service : Because details make the difference, we ensure a smooth and reliable shipping process.

Order now and enjoy fast, secure delivery with IMEL—because you deserve the best!

Payment & Refund Policy :

At IMEL, we provide secure and convenient payment options to enhance your shopping experience.

1. Accepted Payment Methods :
   – PayPal – Secure and fast transactions via your PayPal account.
   – Bank Cards – We accept Visa, MasterCard, American Express, and other supported cards.
2. Refund Policy :
   – Refunds are only applicable for damaged or defective products, as per our return policy.
   – Refunds will be processed using the original payment method.
   – Once approved, refunds are processed within 3 to 7 business days.

To request a refund, please contact us via email at: contact@imel.shop

Return & Exchange Policy :

At IMEL, we are committed to delivering high-quality products and ensuring customer satisfaction.

1. Returns for damaged or defective items :
   If your order arrives with a defect or damage, please contact us within 30 days of receiving the item.
   Submit clear photos of the product along with your request, and we will review the issue to provide a suitable solution.
2. Shipping issues & incorrect addresses :
   – If an incorrect shipping address was provided, we will assist in correcting it and resending the package. Additional shipping fees may apply.
   – If your package is not delivered on time, reach out to us for assistance in resolving the issue.
3. Returns due to size selection or change of preference :
   We strive to provide the best experience for our customers; therefore, returns for incorrect size selection or change of preference are not accepted.
   To ensure complete satisfaction, we recommend reviewing the size guide before placing an order.

To request a return, contact us via email at : contact@imel.shop
Include:
– Your order number
– Clear photos of the issue
– A brief description of the problem

Our goal is to provide you with a great shopping experience! Feel free to reach out if you have any questions or concerns.

Intellectual Property & Copyright :

– All designs, text, and images associated with IMEL are protected by copyright.
– No content may be reused or published without prior permission from IMEL.

Terms Modification :

– IMEL reserves the right to modify these terms and conditions without prior notice.
– Any updates will be published on this page to keep customers informed of any changes.

We are here to ensure a fantastic shopping experience! Feel free to contact us with any inquiries or concerns.